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Clear Customer Account: Partial Payment (only 2 open line items) F-32

by on December 20, 2012

Clear Customer Account: Process open items

To apply a partial payment when there are only 2 open line items (see sample screen above),

    1. Click on Charge off difference button (shown above).

The Clear Customer: Display Overview screen displays, as shown below.

  1. At bottom of screen, fill in these fields:
    • Post Key (use 04; but if customer has overpaid, use 14)
    • Account (enter 10-digit sponsor research customer number)
  2. or Enter
    The Clear Customer : Add Customer Item screen displays, as shown below.
  3. Fill in these fields as indicated:
    • Amount (Difference between partial payment and invoice)
    • Bline date (change to date of invoice to which partial payment will be applied)
    • Dunning area (SR)
    • Assignment (WBS element)
    • Text (“Balance on invoice # 9xxxxxxx”)
  4. Click on Document Overview button.A message states that due date is in the past.
  5. or Enter to continue.The Clear Customer: Display Overview reappears, as shown below. The line item you entered displays.

  6. From Document menu, select Similate.A second line item displays, as shown below.

  7. Double click on the second line item.The Clear Customer: Correct Customer Item screen displays, as shown below.

  8. Fill in these fields as indicated:
    • Assignment (WBS element)
    • Text (“Balance on inv# 9xxxxxxx”)
  9. Click on Document Overview button.
  10. If a message states that “Terms of payment have changed”, press or Enter to continue.
  11. Save to Save.
2 Comments
  1. Everything is very open with a very clear clarification of the issues.
    It was definitely informative. Your website is very helpful.
    Thank you for sharing!

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  1. Clear Customer Account F-32 « SAP FI Docs

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